Delivery

For any order in mainland France, Belgium, Monaco, Germany, Luxembourg, the Netherlands, Austria, Italy, the United Kingdom (UK), and Ireland, PetiteJupeNoire offers free shipping, regardless of the number of items or the total amount of your order!

A flat rate of 10 euros is applied for delivery to Sweden, Denmark, the Czech Republic, Slovakia, Slovenia, Poland, and Switzerland.

A flat rate of 15 euros is applied for delivery to the United States (USA), Canada, Finland, Bulgaria, Croatia, and Turkey.

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Delivery times (from 2 to 15 days) do not include the processing time for your order by PetiteJupeNoire.fr (we commit to dispatching your order within 48 hours).

PetiteJupeNoire.fr cannot be held responsible for postal delivery time.

Return Policy

You have 14 days upon receiving your order to change your mind!

The returned products must reach us:
• in their original condition, unworn (except for trying on), unwashed, undamaged, without odors (perfume, cigarettes, or others) or traces of makeup (lipstick, etc.), with their packaging and tags.

Unfortunately, we are unable to offer free returns. Please note that return shipping costs are the responsibility of the buyer.

Our return address in France:

AIRAMI / PetiteJupeNoire.fr
77 terrasse de l’université
92000 Nanterre
France

For more details, you can refer to our General Terms and Conditions of Sale.


Follow these steps to Return the Product(s)


1. Contact us at contact@petitejupenoire.fr

  • Send us the completed Withdrawal Form below:

I hereby notify my withdrawal from the contract for the sale of the following Product(s):

  1. Order number
  2. Returned Product
  3. Ordered on (date)
  4. Received on (date)
  5. Customer Name
  6. Customer Address
  7. Optionally, the reason for your return
  • A confirmation email of your return request will be sent to you within 48 hours maximum.

2. Prepare your package

  • Place the concerned products back in their original packaging.

3. Send back the product

  • Unless under specific circumstances, return costs are at your expense (we recommend using a tracked shipping method)
  • Drop off the package at the Post Office.
  • Keep the proof of postage for the package.


Refund

Refunds are processed through the original payment method within 3-15 days upon receiving the package and verifying the returned product(s).

Updated October, 9 2024