{"id":6095,"date":"2024-10-09T20:46:26","date_gmt":"2024-10-09T20:46:26","guid":{"rendered":"https:\/\/petitejupenoire.fr\/?page_id=6095"},"modified":"2024-10-09T20:54:21","modified_gmt":"2024-10-09T20:54:21","slug":"delivery-and-return-policy","status":"publish","type":"page","link":"https:\/\/petitejupenoire.fr\/en\/delivery-and-return-policy\/","title":{"rendered":"Delivery and Return Policy"},"content":{"rendered":"<style>.kb-lottie-container312_b905ff-bb dotlottie-player{max-width:440px;}<\/style><div class=\"kb-lottie-container kb-lottie-container312_b905ff-bb\"><dotlottie-player loop=\"true\" count=\"9\" speed=\"1\" autoplay=\"true\" mode=\"normal\" intermission=\"200\" src=\"https:\/\/petitejupenoire.fr\/en\/wp-json\/kb-lottieanimation\/v1\/animations\/4479.json\"\n\t\t\t\t\t\t\tid=\"kb-lottie-player312_b905ff-bb\"\n\t\t\t\t\t\t><\/dotlottie-player><\/div><style>.kb-table-of-content-nav.kb-table-of-content-id312_da2563-43 .kb-table-of-content-wrap{padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kb-table-of-content-nav.kb-table-of-content-id312_da2563-43 .kb-table-of-contents-title-wrap{padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.kb-table-of-content-nav.kb-table-of-content-id312_da2563-43 .kb-table-of-contents-title{font-weight:regular;font-style:normal;}.kb-table-of-content-nav.kb-table-of-content-id312_da2563-43 .kb-table-of-content-wrap .kb-table-of-content-list{color:var(--global-palette1, #3182CE);font-weight:regular;font-style:normal;margin-top:var(--global-kb-spacing-sm, 1.5rem);margin-right:0px;margin-bottom:0px;margin-left:0px;}.kb-table-of-content-nav.kb-table-of-content-id312_da2563-43 .kb-table-of-content-wrap .kb-table-of-content-list .kb-table-of-contents__entry:hover{color:var(--global-palette4, #2D3748);}<\/style>\n<h2 class=\"wp-block-heading has-text-align-center\"><strong>Delivery <\/strong><\/h2>\n\n<p>For any order in mainland <strong>France, Belgium, Monaco, Germany, Luxembourg, the Netherlands, Austria, Italy, the United Kingdom (UK), and Ireland<\/strong>, <strong>PetiteJupeNoire offers free shipping<\/strong>, regardless of the number of items or the total amount of your order!<br\/><\/p>\n\n<p><strong>A flat rate of 10 euros<\/strong> is applied for delivery to <strong>Sweden, Denmark, the Czech Republic, Slovakia, Slovenia, Poland, and Switzerland.<\/strong><\/p>\n\n<p><strong>A flat rate of 15 euros<\/strong> is applied for delivery to the <strong>United States (USA), Canada, Finland, Bulgaria, Croatia, and Turkey.<\/strong><\/p>\n\n<p>.<\/p>\n\n<p><br\/>Delivery times (from 2 to 15 days) do not include the processing time for your order by <strong>PetiteJupeNoire.fr<\/strong> (we commit to dispatching your order within 48 hours). <\/p>\n\n<p><strong>PetiteJupeNoire.fr<\/strong> cannot be held responsible for postal delivery time. <\/p>\n\n<h2 class=\"wp-block-heading has-text-align-center\">Return Policy <\/h2>\n\n<p>You have <strong>14 days upon receiving your order<\/strong> to change your mind!<\/p>\n\n<p>The returned products must reach us:<br\/>\u2022 in their original condition, unworn (except for trying on), unwashed, undamaged, without odors (perfume, cigarettes, or others) or traces of makeup (lipstick, etc.), with their packaging and tags.<\/p>\n\n<p>Unfortunately, we are unable to offer free returns. Please note that return shipping costs are the responsibility of the buyer.<\/p>\n\n<p class=\"has-text-align-center\">Our return address in France:<\/p>\n\n<p class=\"has-text-align-center\"><strong>AIRAMI \/ PetiteJupeNoire.fr<\/strong><br\/><strong>77 terrasse de l\u2019universit\u00e9<\/strong><br\/><strong>92000 Nanterre<\/strong><br\/><strong>France<\/strong><\/p>\n\n<p class=\"has-text-align-left\">For more details, you can refer to our <a href=\"https:\/\/petitejupenoire.fr\/en\/general-terms-and-conditions-of-sale\/\" target=\"_blank\" rel=\"noreferrer noopener\">General Terms and Conditions of Sale<\/a>.<\/p>\n\n<h2 class=\"wp-block-heading has-text-align-center\"><br\/>Follow these steps to Return the Product(s)<\/h2>\n\n<p><br\/><strong>1. Contact us at <a href=\"https:\/\/petitejupenoire.fr\/en\/contact-us\/\" data-type=\"URL\" data-id=\"https:\/\/petitejupenoire.fr\/contact\/\">contact@petitejupenoire.fr<\/a><\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>Send us the completed <strong>Withdrawal Form<\/strong> below:<\/li>\n<\/ul>\n\n<p class=\"has-theme-palette-7-background-color has-background\" style=\"padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\"><em>I hereby notify my withdrawal from the contract for the sale of the following Product(s):<\/em><\/p>\n\n<ol class=\"wp-block-list has-theme-palette-7-background-color has-background\">\n<li><em>Order number<\/em> <em> <\/em><\/li>\n\n\n\n<li><em>Returned Product<\/em><\/li>\n\n\n\n<li><em>Ordered on (date)<\/em><\/li>\n\n\n\n<li><em>Received on (date)<\/em><\/li>\n\n\n\n<li><em>Customer Name <\/em><\/li>\n\n\n\n<li><em>Customer Address <\/em><\/li>\n\n\n\n<li><em>Optionally, the reason for your return<\/em><\/li>\n<\/ol>\n\n<ul class=\"wp-block-list\">\n<li>A confirmation email of your return request will be sent to you within 48 hours maximum.<\/li>\n<\/ul>\n\n<p><strong>2. Prepare your package<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li> Place the concerned products back in their original packaging.<\/li>\n<\/ul>\n\n<p><strong>3. Send back the product<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>Unless under specific circumstances, return costs are at your expense (we recommend using a tracked shipping method)<\/li>\n\n\n\n<li>Drop off the package at the Post Office.<\/li>\n\n\n\n<li>Keep the proof of postage for the package.<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading has-text-align-center\"><br\/>Refund <\/h2>\n\n<p>Refunds are processed through the original payment method <strong>within 3-15 days upon receiving the package and verifying the returned product(s)<\/strong>.<\/p>\n\n<p>Updated October, 9 2024<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Delivery For any order in mainland France, Belgium, Monaco, Germany, Luxembourg, the Netherlands, Austria, Italy, the United Kingdom (UK), and Ireland, PetiteJupeNoire offers free shipping, regardless of the number of items or the total amount of your order! A flat rate of 10 euros is applied for delivery to Sweden, Denmark, the Czech Republic, Slovakia,&#8230;<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"disable","_kad_post_title":"","_kad_post_layout":"narrow","_kad_post_sidebar_id":"","_kad_post_content_style":"boxed","_kad_post_vertical_padding":"bottom","_kad_post_feature":"hide","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-6095","page","type-page","status-publish","hentry"],"acf":[],"taxonomy_info":[],"featured_image_src_large":false,"author_info":{"display_name":"Petite Jupe Noire","author_link":"https:\/\/petitejupenoire.fr\/en\/author\/air31amyahoo-fr\/"},"comment_info":0,"_links":{"self":[{"href":"https:\/\/petitejupenoire.fr\/en\/wp-json\/wp\/v2\/pages\/6095","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/petitejupenoire.fr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/petitejupenoire.fr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/petitejupenoire.fr\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/petitejupenoire.fr\/en\/wp-json\/wp\/v2\/comments?post=6095"}],"version-history":[{"count":11,"href":"https:\/\/petitejupenoire.fr\/en\/wp-json\/wp\/v2\/pages\/6095\/revisions"}],"predecessor-version":[{"id":7351,"href":"https:\/\/petitejupenoire.fr\/en\/wp-json\/wp\/v2\/pages\/6095\/revisions\/7351"}],"wp:attachment":[{"href":"https:\/\/petitejupenoire.fr\/en\/wp-json\/wp\/v2\/media?parent=6095"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}